Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Typical job duties performed with this occupation include:

TASK DUTIES
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Arrange and direct delivery and installation of products and equipment.
Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.
Check stock levels and reorder merchandise as necessary.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Forward orders to manufacturers.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
Obtain credit information about prospective customers.
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
Prepare drawings, estimates, and bids that meet specific customer needs.
Provide customers with product samples and catalogs.
Recommend products to customers, based on customers' needs and interests.
Train customers' employees to operate and maintain new equipment.
Prepare sales contracts and order forms.
Negotiate details of contracts and payments.
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*Note: Not all occupations will have a full list of Task Duties or associated programs

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Training for this occupational program or those in a similar family of programs can be located at the following postsecondary institutions in the State of Kansas. Please check with a program advisor at the postsecondary institution for more information on the particular focus of each program listed. Programs nearest the local area appear first. Click on the program to find more information.

INSTITUTION NAME	CITY	INSTITUTION TYPE	PROGRAM TITLE	AWARDS	HOURS
Hutchinson Community College	Hutchinson	Public	BUSINESS MANAGEMENT AND ENTREPRENEURSHIP--SALES ASSOCIATE	One-year Technical Certificate - CERT	32
Johnson County Community College	Overland Park	Public	FASHION MERCHANDISING AND MARKETING	Associate Degree - AAS	66
Johnson County Community College	Overland Park	Public	VISUAL MERCHANDISING	Less Than One-year Technical Certificate - CERT	25

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